Shipping Policy

Thank you for shopping with us! We strive to provide fast and reliable shipping for all of our customers.

We understand the importance of shipping artwork safely and securely. After receiving your order, it will be processed and packaged within 1-2 business days. Once shipped, you should receive your order more or less within 30-45 days, depending on your location. To ensure the safe delivery of your artwork, we take extra care in packaging and shipping. Here are the details of our shipping policy:

  1. Packaging: We use high-quality packing materials to ensure the safety of your artwork during transit. We use different packaging materials such as protective foam, bubble wrap, and sturdy boxes to protect your artwork from any damages.

  2. Shipping Methods: We use reliable and trusted shipping agents for international shipping. We ensure that your artwork is shipped using a trackable shipping method, so you can monitor the progress of your shipment.

  3. Shipping Cost: All artwork shipped is free, where we use standard shipping time. 

  4. Speedy Shipping: The cost of shipping artwork abroad can vary depending on the size, weight, and destination of the artwork. We calculate the shipping cost based on the artwork's weight, size, and destination. Should you require your artwork sooner than the standard shipping time, you will be responsible to cover these costs as they fall outside the standard shipping time which is free. We will provide you with the shipping cost before the shipment takes place.

  5. Customs and Duties: Please note that any customs or duties fees imposed by the destination country are the responsibility of the customer. We are not responsible for any additional fees charged by the destination country.

  6. Delivery Time: The delivery time for international shipments can vary depending on the destination country. We will provide you with an estimated delivery time based on the destination country. Please note that we cannot guarantee delivery times, as they are subject to customs clearance and other factors beyond our control.

  7. Insurance: All Original artworks shipped abroad is insured for the full value of the artwork to protect against any damage or loss during transit.

If your order has not arrived within the expected timeframe, please contact us at elhamrazaniart@gmail.com. We will do our best to track down your order and ensure that it is delivered to you as soon as possible.

Please note that we do not currently offer expedited or overnight shipping options.

We hope that this information provides you with peace of mind when it comes to shipping artwork abroad. If you have any further questions or concerns, please do not hesitate to contact us at elhamrazaniart@gmail.com